I have already paid $2655 plus $846. The first clue should have been that the Quest After purchasing, I was told to just click Book Me and schedule my trip. He purchased from previous individual owner 10 years ago. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. Submit a complaint and get your issue resolved. They can certainly be honest in that they deliver what they promise many travelers are happy with their memberships despite the risks and limitations. Our records indicate the company failed to respond to the one complaint brought to its attention. All we ask is that you follow a few simple guidelines. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. showed us were significantly less than what was actually We were told that we could go anywhere in the world for a week for about 179$ (the 4000point option) ..we were like "this is a great deal" We asked many questions about all the other fees and he would not answer us straight. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. This is the version of our website addressed to speakers of English in the United States. It wasnt high pressure, but it was a little pressure to a kind of go ahead with the contract, Sharon Mitchell said. Type in the email address you registered with. Also publication TIMESHARING TODAY. Reviewers write the most about Palmera Vacation Club Timeshare Selling and give it 1.7 stars out of 5. Palmera Vacation Club Company. The travel prices the salesman He then asked us why we wanted to cancel, and we wanted to be honest so we said that a few simple internet searches revealed a lot of negative publicity about this "company", so we decided it was best if we cancelled. get quotes and more. We stayed at the Island Links and attended a timeshare presentation. You May Like: What Is The Cheapest Caribbean Vacation. They think all they have to do is change their name or change management companies and people won't find out. My wife and I were ready to walk out of the sales presentation until they said they would sell our old time shareIt would just take time. Sleeps 8 . On their websites, both businesses proclaim the best deals on vacations. No we know why. We didn't start to look into it more until we got home Sunday night. product but we could spend more $ and upgrade. I submitted a certified letter to the company with no response. They lied that we could be able to sell our Bluegreen Points (not one call in about a year). We know of no licensing or registration requirement for companies engaged in this company's stated type of business. Desired outcome: Palmera Vacation Club reviews & complaints. If you didnt knowingly sign up for a sweepstakes run by some outfit that had terms and conditions you agreed to, any out-of-the-blue winner notification is almost surely a scam. Not only is this a false & deceitful statement, I've now discovered most Caribbean and Mexican resorts have converted to all inclusive which is a product we are not interested in. This was a hassle no doubt. The salesman (won't name him yet) but he lied to us severely so we had my family go down to Hilton Head and asked for him as if they were Interested and they were told the very lies we were told and with several friends and family hearing all this and then taken for a tour of what type rentals in Hilton Head they could get with 3000 to 4000 points and it is available all the time, very nice Hotel 2 bedroom pool side. Here it is a year and 1 maintenance fee later, no bye bye timeshare. Does anyone else have experience with this and any advice? Discuss the issues you have had with Palmera Vacation Club and work with their customer service team to find a resolution. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. All prices are based in U.S. dollars (USD). Often, you can answer the scam-or-not question before you even see the details of a club promotion. Perhaps, the finest resort community along the Atlantic Coastline. Scam Clue 3: A promotion claiming youve been specially selected for membership. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. He wouldn't take that. To be updated with all the latest news, offers and special announcements. There are no exact matches available. Contributions should be travel related. This post has been removed at the author's request. If we can verify it in our system, an email will be sent to you with your password. Claim it and get a lot of features. I became a member in 2015 and was generally happy. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. Somehow he was trying to make us believe that a $400 monthly payment (the loan), along with the annual fee, along with $179 to book a place was the same thing as when we pay out of pocket to go on a family vacation of 4. With a timeshare resort, units normally have private bedrooms, spacious living rooms, and a fully-equipped kitchen. You are using an out of date browser. He also danced around answering a lot of questions. Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. We asked plenty of questions, figuring 4 heads were . Theyre selling pie in the sky, and Marie Callender is better at making pies. We asked plenty of questions, figuring 4 heads were better than 2. I explained to mr sheldon that the document he send me was not a quit deed and that i was not signing anything that i did not understand. If I were you I'd get out of there as quick as you can. Full refund or honor the deal made, We have left 3 messages to find out why we don't have access to some of our points that are banked with RCI do to a cancelled vacation. Use this comments board to leave complaints and reviews about Palmera Vacation Club. The travel club lifestyle has taken over, and for this reason, owners love their timeshare. Book by 8/15 for travel through 12/15/22. How many people normally accompany you? Heres what you need to consider: You May Like: Disney Vacation Club Luggage Tags. With that said, we want to reverse this ordeal and return all funds as we were misled, given the wrong information, and falsified contractual information. Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware? You May Like: Disney Vacation Club Rentals Grand Californian. No. Now, they have changed the rules, once again, to only allowing "members only" 3 smart stays a year. Contact them directly! Pay only $199USD on your exchange fee when you book select Las Vegas resorts. more, How to spot a Mexican Resale/Bank Wire Scam, Browse all 3,924 Timeshares / Vacation Rentals topics , http://www.tripadvisor.com/help/how_to_edit_your_posts, Grand sirenas premium club /Ultimate leisure club info, Beware of VRBO - Yet ANOTHER VRBO vacation scam. We bought 3,000 points for around $13K. We grabbed our stuff and got the heck out of there. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. Not only is the average cost of a timeshare much lower than your lifetime of vacations, but timeshare units offer much more space than the typical hotel. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. ComplaintsBoard.com is a leading complaint resolution website on the Internet. $12,000. On july 8 2019 mr sheldon fed/ex me a 3 page quit deed contract to be sign and notarize which has been completed, signed and notarized on july 18 2019 but i have not yet mailed it because prior to his request mr sheldon and i had multiple conversations on the phone about reimbursing me with a 3 night 4 days vacation at hilton head and a 7 day vacation at any of r.C.I 60 properties i have not received it yet. Now, they have changed the rules, once again, to only allowing "members only" 3 smart Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. Make sure any club youre considering can pass an easy scam test. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. Palmera Vacation Club. Rental offer and rental inventory are made available by a Florida licensed entity Panorama Travel Solutions, LLC, whose address is 6277 Sea Harbor Drive, Orlando, FL 32821, License Number: CQ1059961. No. My wife and I were invited down to Palmera Vacation Club on Hilton Island to review and listen to a presentation of different timeshares types of vacation programs being offered. At this point I just wanted to get my money back and get out of there. to the resort just about 1 year later and went to the sales office Bluegreen Points are like flypaper trying to get rid of them (I would recommend against buying them also). Keep in mind, a timeshare is not a financial investment. At this point I am willing to let them keep the money they sham me out of. We tried to fight it at that time, but we had signed a contractual agreement. Prove them wrong! BBB reports on known marketplace practices. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. #3. Login to participate on the website. After about another hour, I finally got through to the right person. No. Barcelo bought out Occidental right . | I happened to read your post at dinner the very night we bought, and that prompted me to dig a bit further. As he went on he began disclosing the annual fee (about 800$).then disclosed that it was a $30,000 Deed of Trust.then the 17% interest. I was puzzled by this statement. We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. They just came to our room. Check the spelling of your query. Desired outcome: Everything was going ok. Our salesman told us that he would never buy a timeshare and that this was wasn't one. Do we have any recourse to either go back to original rules when we joined or get out of contract? The only outcome youve been selected for is a fleecing. Etc. The complaint has been investigated and resolved to the customers satisfaction. According to ARDA, the American Resort Development Association, the average cost of a timeshare in 2019 is $21,445. Have now been paying monthly with only just over $1000 going toward principal.No sale on deeded property as of this date.Very dissatisfied with Palmera Vacation Club.We were assured if we ever wanted to give up our membership we could presumably after we fork out the rest of the money owed.Much as we enjoy HiltonHead it is not worth all the headaches associated with it. BBB Business Profiles may not be reproduced for sales or promotional purposes. How much do you spend normally on your hotel? This is a multi-location business. *****. I believe this outfit may have operated under the name Vacations Anytime years ago in ***********. Ms. Jennifer Ospina, Member Services Representative, Mrs. Leighann Hoppe, Director of Compliance, Mr. Darren Boniface, Director of Marketing. Villagroup time share resorts count with different recreational spots like pools, tennis courts, gym, spa & nearby golf course for you to enjoy and experience a relaxing vacation in a place where you can find from villas to condos, suites and penthouses, all for public in general there is no only members area. Theres a lot of noise out there. available to us. The cost, fees, points, maintenance yearly, I want to give it away, We just want to walk away from the contract. Weeks Float . Time share oversere haven't got anywhere yet. Long gone are the days of owners traveling to the same resort, in the same unit, at the same time every year. My husband and I are both smart people and we feel so foolish that we jumped into this. 602560941. we are convinced we made a BIG mistake and composed a letter to cancel the contract. Destinations and travel times are subject to availability and confirmed on a first-come, first-served basis. They responded recently they dont purchase timeshares. Salary information comes from 9 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. Palmera Vacation Club Business Profile Palmera Vacation Club Vacation Timeshare Multi Location Business Find locations Contact Information 33 Office Park Road, Unit 219 Hilton Head Island, SC. She gets rude too and tells us she guesses we just like to waste all of our money. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. Current member of Occidental Vacation Club, very very unhappy with my membership Barcelo ripped all members off! Theres nothing worse than a cramped hotel room and lack of personal space. There is so much we were told that just isn't true and I can go on and on but I blame myself for listening to his sells pitch. Nov 15, 2016. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I'm reaching out one last time before I hire an attorney to sort out this mess and cut my losses. Then he would come up with all kinds of different numbers in a piece of paper.back and forth , back and forth. At that point we were no longer interested and made it known to him. 602357907. And we prefer to vacation by ourselves instead of as a group. All content should be genuine and unique to the guest. Offer void where prohibited by law. Websites:There are no additional web sites. It is not a good financial decision for us right not ($25,000 with $5000 down, $499 a month at 17% interest!). I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. (Side note: My Contract states, $126.97 monthly draft so I'm not sure why they are taking the additional $1.24 let me guess, the Board of directors voted for the increase the minute I signed up!) It didn't matter what information they had provided, either verbally or written, the contract was all that mattered. Featured review. They never answer our calls I but 5000.points and paid $2000. How do they get away with this? Recent recommendations regarding this business are as follows: Do not get swindled into this!, STAY AWAY!, Be careful, do not sign or join, Make sure you know what you are signing and discount anything the salesman says.. get quotes and more. So we stopped back by the office first thing this morning and cancelled since we were still within the 5 day cancellation period. OMG!!! We were still not interested. 'unethical behavior' I was verbally abused and threatened by staff member. At most timeshare presentations, a sales representative will show you approximately how much youll spend over your lifetime on travel. To use our mobile site, please enable JavaScript. Interested in Palmera Vacation Club? View Details. Creating memorable vacations for our members. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. Write reviews, ask and respond to questions, We fell for it almost 4 years ago and it sounds as though it has been going on for a very long time. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Usage Type Annual . Of course, this was not mentioned. Contributions should be appropriate for a global audience. We were told that Coral (now Palmera) took their resorts back from RCI and are using them for their own vacation club. Initial Palmera Vacation Club complaints should be directed to their team directly. Why? Promotional discounts and offers may not apply to all properties. Read employee reviews and ratings on Glassdoor to decide if Palmera Vacation Club is right for you. In January of 2016 the corporate resort staff told us they would buy his time share and, at a discount, use it as down payment on Share your photos and videos with others to prove the truth of your words. a 5 week time share at Island Links Resort in Hilton Head, SC. She tries to manipulate us into buying a different packagejust a vacation club without the ownership. They told me that they would sell my current time share and would send me a check in three months for $17,000 which would pay for the Palmera time share. So why do people still buy timeshares? Now, I'm having nightmarish thoughts that someone will refuse to accept the letter delivery, etc. The BBB has this "company" graded an F with a multitude of unresolved complaints. He asked a lot of questions about our lifestyle and vacation preferences and we had good conversation. Palmera Vacation Club Overview Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. Plus, you can even save on dining when you have the option to use a kitchen for home-cooked meals. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. CHARLESTON, SC A Live 5 News investigation has uncovered dozens of complaints filed against businesses that sell timeshares and luxury vacation packages. The comments included "So you like throwing your money away?this is money you already spend on your vacations". He then pulled out his phone and asked me where I work so he could go ahead and search for the name to see what he could find. In fact, about 85% of timeshare owners love their brand or resort. We were lucky and did not fall for their lies (in 2011). Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone whos stayed at the property? 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved.
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